Privacy Policy

The types of information we collect depend on how you interact with the Services. This may include:

• Contact details (such as name, email address, phone number, company name, role/title) when you submit a form, request a demo, or contact us.
• Account information (such as login credentials) if you create an account. Passwords are typically stored using secure hashing; we do not store plain-text passwords.
• Usage data (such as pages viewed, features used, approximate location, device identifiers, browser type, and referring/exit pages).
• Communications (such as messages you send to us and our responses).

We use personal information to:

• Provide, operate, and improve the Services.
• Respond to inquiries and provide customer support.
• Process requests for demos, early access, or other communications.
• Send service-related messages (e.g., security or administrative notices).
• Monitor, prevent, and investigate fraud, abuse, and security incidents.
• Comply with applicable laws and enforce our terms.

We may use cookies and similar technologies to keep the Services functioning, remember preferences, and understand how the Services are used. You can control cookies through your browser settings. If you disable cookies, some features may not work properly.

We may share personal information in the following situations:

• With vendors and service providers who process information on our behalf (e.g., hosting, analytics, customer support, email delivery), subject to contractual confidentiality and security obligations.
• For legal reasons if we believe disclosure is required by law, regulation, legal process, or governmental request.
• To protect rights, safety, and security of the Services, our users, or others.
• In connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, and comply with legal obligations. Retention periods vary based on the type of information and how it’s used.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No security controls can guarantee absolute security, and we cannot ensure or warrant the security of any information you provide.

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, or object to certain processing. You can also opt out of certain marketing communications by following the unsubscribe instructions in those emails.

To request access or deletion, contact us using the details below. We may need to verify your identity before responding.

The Services are not directed to children, and we do not knowingly collect personal information from children under the age of 13 (or another age as required by local law). If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

We may process and store information in countries other than your own. Where required, we take steps designed to ensure appropriate safeguards are in place for cross-border transfers.

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice as required by law.

If you have questions about this Privacy Policy or our privacy practices, contact us at privacy@docket.example.

This page is provided for general informational purposes and does not constitute legal advice.