Valet and vehicles
The guest is at the desk. Where's the car?
For hotels running Docket's valet workflow, the driveway is recorded in the same ledger as the bags. Find a car by guest, room, rego or bay, and the next shift can see which cars are in, where they are and who parked them.
6:40pm on the driveway
Find the car and who parked it in one search.
A guest wants the car brought round. The ticket is in a jacket upstairs, and the attendant who parked it finished at four.
Type the room. Docket shows the bay, the ticket, who parked it and when.
- Search by guest, room, rego or bay
- Ticket numbers come from the system, so two attendants cannot issue the same one
- A regular's rego fills in the make, model and colour
Valet board
| Ticket / rego | Room | Bay | Status | Details |
|---|---|---|---|---|
| 1208 | Bay 12 | Parked · due 18:30 | ||
| 416 | Bay 03 | Parked · due 18:00 | ||
| 702 | Bay 60 · EV | Parked | ||
| 318 | Bay 21 | Retrieved |
Set up once by your managers
Bays, rates and comp rules your managers set.
Your managers describe the carpark you run, and each park is recorded against those bays and rates.
List the bays you use, flag the ones with charging, and set total and reserved spaces so the occupancy count matches your carpark.
Charge amounts sit on rate cards, by weekday where you price differently, and each ticket is priced from them.
A free park is recorded with its reason, and a comp that runs past its free window is flagged for reconciliation.
A park, start to finish
From the driveway to the report.
Arrive
The ticket and bay are issued at the door. A regular’s rego fills in the make, model and colour.
Park
Docket records who parked it, where and when, and suggests free bays from the parks and departures already recorded.
Due out
A scheduled departure appears in the Diary and the Scheduler, beside tonight’s bag retrievals.
Retrieve and charge
Each ticket is paid or unpaid, and in-house, casual or complimentary. Reception can mark an in-house ticket paid, and the change is recorded on the ticket.
For hotel leaders
The carpark sits in the same report as the desk.
Recorded valet revenue, cars parked and retrieved, complimentary parks and revenue per available bay-night appear on the reporting page beside the bell desk figures. Docket records whether a park is paid and how it was charged, and holds no card data.
- Revenue, parks and retrievals for the selected period
- Complimentary parks counted for the period
- Unresolved valet records flagged in operational health
Bring your driveway to the walkthrough.
Show us how cars arrive and leave at your property. We'll run the same evening through Docket.